FAQs
What types of skincare products do you offer?
LumiAura specializes in a curated selection of innovative skincare products, with a focus on harnessing the power of probiotics. Our offerings include items designed to strengthen the skin barrier, reduce signs of aging, and provide deep hydration, ensuring healthier and more youthful-looking skin.
How do probiotics benefit the skin?
Probiotics are beneficial bacteria that can improve skin health by enhancing the skin barrier function, reducing inflammation, and promoting a balanced microbiome. Studies have shown that incorporating probiotics into skincare can lead to improved hydration and a reduction in signs of aging.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in their original packaging. Please contact us at to initiate a return.
How long does shipping take?
All orders are processed within 1-2 business days. Delivery times vary based on your location, with shipping typically taking 5-8 business days. Please note that these are estimates and not guaranteed.
Do you offer international shipping?
Yes, we ship to select international destinations. International customers are responsible for any customs duties, taxes, or fees that may apply upon delivery.
What should I do if my order arrives damaged?